A blog post from the “Father of the lean startup movement”

Steve Blank authored a new blog post this morning that summarizes the origin of the Lean Startup movement.  For anyone who is considering starting a new company, I highly recommend this post and the books he references at the end of the story.

Please see his post here: 
http://steveblank.com/2013/04/16/when-hell-froze-over-in-the-harvard-business-review/

I have taken the Lean LaunchLab class at Stanford as part of the iCorps program and have applied the methodologies since with great success.

Why Long Term Investors are Buying $APPL Now

apple-logo

I had the opportunity to listen into the Apple (NASDAQ:AAPL) earnings call last evening and I was struck by their results and what their CEO Tim Cook had to say.  If you have read any of my posts, you know I am an entrepreneur that understands that to build value in any enterprise, it is the product that matters most.  Without a great product you have no long term growth prospects.

Last quarter, Apple updated each product category and I remember telling a close friend that I was amazed that they were able to execute a complete upgrade so quickly.  It is hard enough to do so with one product, but they did it.  The downside of pushing new products out across their product line is the supply chain had difficulty ramping up fast enough which in the case of two products, iPad Mini and iMac, limited their sales in the quarter for both products.  From and investor point of view, that is a one-time event and is generally overlooked because it is not a long term indicator of the health of the business.  I will come back to this point later.

Apple reported record revenue and earnings but missed analyst expectations on the earnings side, primarily due to the lower margins caused by the upgrade of all products at once.  In the early part of a products life cycle the cost to manufacture are higher and drop as the product matures.  Well, the analysts and short term investors did what was predictable, they started selling the stock and focusing on the negative.  Full disclosure here, I hold a position in Apple.

Let me tell you why the short sighted analysts are wrong.

  1. Last quarter the iPhone 5 sales ramped at an equivalent rate as the iPhone 4s did at the same point in the product launch.  Analysts were reporting that iPhone sales would disappoint but the truth is they did not.  Apple sold 47.8M iPhones in the (shortened by one week) quarter versus 37M the year ago quarter.  Apple reported broad adoption across governments, enterprises in addition to strong consumer demand.  So the rumors about poor iPhone sales because of a reported supply chain order cancellation were incorrect.
  2. Apple continues to dominate in the tablet sector selling 22.9M iPads in the quarter versus 15.4M the year prior.  The new iPad mini had constrained sales all quarter because the supply chain could not produce them fast enough.  A friend of mine and others shared the same experience of going to Apple stores and finding the mini was sold out and had to come back another day or go to another store that had stock.  This issue will be resolved in this current quarter.
  3. The newly refreshed iMac and Macbook production was also constrained because new versions of the iMac were not available until late in the quarter.  Apple sold 4.1M macs versus 5.2M the same quarter last year.  The analysis that Apple provided is that if the product were available sooner then they would have at least been on-par with prior year sales in the PC arena which from all accounts is a declining product segment world wide.  Apple has been gaining share in the PC market for years, this quarter would have been no different if not for the one-time events.

The lesson learned is that ramping up products at the significant volumes that Apple realizes is unique because their product scale is very difficult.  This was a one time event and they are learning by this experience as Apple always does.

The hardest part for most businesses is getting the products right.  Apple has done that.  Because of their scale, the second hardest part is getting the scaling of the supply chain right.  Apple is doing well here but must do better.  Most companies don’t get the product right and hold on to old product too long without innovation.  Apple does not suffer from either of these problems.

Apple has generated $13.1 billion of value in the quarter.  They are innovating new products and not falling behind in any product category.

That is why long term investors are buying Apple now.

What is Inbound Marketing Anyway?

“What is Inbound Marketing” is a great question.  There is a great answer to this question by HubSpot, but the simple answer is “marketing techniques that enable customers to find your product or service on the web”.  Consider that your product appeals to some small percentage of the population in the United States but in aggregate it is a large market.  If you had the ability to light a dot in the map of the USA for every person who needed your product right now, it may look like the picture here provided by NASA.

how-to-find-leads-with-inbound-marketing

You know they are there but you do not know how to get in touch with them.  Now consider that the majority of your customers learn about new products by searching the web with a search engine like Google.  If you could optimize how these points of light (your prospects) find you then you would have solved your problem, that is the benefit of inbound marketing.

What is wrong with traditional Marketing?

When you think of traditional marketing approach, it is all about generating awareness about your product or service by push techniques.  Find an editor to publish an article about your product to drive awareness or spend millions of dollars on a super bowl advertisement.  Traditional marketing is very expensive and has become largely ineffective.

The publishing industry has undergone tremendous change.  You could see it coming as trade magazines became paper thin.  A friend in the business described the change in size of trade pubs like this.  As advertising revenue increases, it gives a magazine more space to publish and therefore more content for technical articles or points of interest in any particular issue.  As the converse happens the magazine gets thinner until it no longer is economical to publish.  This has happened to many trade and popular magazines.

So where did all of the advertising investment go?  Well, a significant amount of it went to Google.  (estimates are in the US print advertisement came in at $34B and Google brought in $38B) As Google search became the def-acto standard search tool, the advertising revenue through Google Adwords followed.  Depending on which industry you are in, Adwords can be the fastest way to get visibility for your product.  The problem with Adwords is, just like any other advertising medium, there is no inherent trust built with the user.  On the contrary, organic search carries a lot of weight with customers because it aggregates influence and brings to the top of the search the most important and relevant results.  Users inherently trust Search more than Adwords or other advertisements.  As an example, a company that I recently spoke with decided to hire a marketing company to execute an adwords campaign for a new product venture.  The contracted with the company and paid $10,000 for the program.  Based on the amount of money they spent, they got impressions but did not generate many leads at all.  The last time I checked they received approximately 10 leads through the campaign.  It was clearly a waste of money.

The key point is that it is far more effective to find the right customers for your product or service if you rank on the first page of Google or other search engines.  The most difficult part of this process is 1) finding the right keywords that your customer would type in order to find the solution your product provides and 2) executing campaigns to effectively improve your company rank on these keyword phrases.

There are many free tools to help you with the analytics that provide you with visibility into this process.   Google provides many of them for free but the tools you will need are in different products from Google and they take expertise to organize the results.

Over the past five years I have used the HubSpot platform to help me with this.  I found them when they ware a small start-up and I was inspired by the writing of Darmesh Shah, one of their founders and Mike Volpe their VP of Marketing.  The tool enabled me to self manage the web presence for my company, see all of the analytics I needed while providing advice for getting onto page 1 of Google search.  It was a tremendous success.

If you would like assistance with your Inbound Marketing programs, I would be happy to help you get started.   Just complete for contact form on the about page of this site.

Mentoring an NSF Innovation Corps Team

NSF Innovation CorpsDuring the fall of 2011 I had the opportunity to mentor an NSF I-Corps team.  The I-Corps program is focused on working with University research that was previously funded by NSF and may be ready to launch as a new company.  In essence, the federal government provides funding for all types of innovation and the I-Corps is the next step toward turing that innovation into business therefore helping the domestic economy.

I had just completed a CEO role (i will post on that later) and decided to give back to my alma mater, Northeastern University.  I reached out to the Alumni group and offered my services and they connected me with a research team in the optical science lab that was looking to spin-out technology from the university.

I advised them during the proposal phase and they won one of 21 $50K awards out of over 181 submissions.  The team asked me to participate as their mentor for the program which involved supporting them during a 12 week program and participation in the Lean LaunchPad class at Stanford University.

I have lived by the principals of Stephen Covey’s seven habits of highly effective people.  Participating in this program gave me an opportunity to “sharpen the saw” (habit number 7) so to speak.  Steve Blank taught the class and although the concepts were not new to me, the framework of the program enabled the team to systematically work through the business model for their new product and speak the same language.  I am not going to cover the details of the Northeastern product here but it is sufficient to say that the company has tremendous prospects and continues to this day.

It was my honor to be one of the first I-Corps groups, and from my perspective the program is a winner.  Anything that helps spur innovation and enables new companies to emerge is a great thing.  The second set of NSF I-Corps recipients are participating in the program now.  I will be looking to learn about their ideas and progress over the next several weeks.

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